Professional Services Executive

Aareon ist Europas etablierter Anbieter von SaaS-Lösungen für die Immobilienwirtschaft und Wegbereiter für die digitale Zukunft der Branche.

Mit seinen Softwarelösungen verbindet Aareon Menschen, Prozesse und Immobilien – und bringt so die Branche näher zusammen. Mit dem Aareon Property Management System, basierend auf intelligenten Softwarelösungen, ermöglicht das Unternehmen die effiziente Verwaltung und Instandhaltung von Wohn - und Gewerbeimmobilien - und schafft digitale Erlebnisse für die Beteiligten. Als verlässlicher und innovativer Partner engagiert sich Aareon für Fortschritt, positive Veränderungen und nachhaltige Lebens- und Arbeitsräume für alle.

Wir legen Wert auf eine Arbeitsumgebung, in der Vielfalt und Flexibilität geschätzt werden, partnerschaftliche Zusammenarbeit und gegenseitige Unterstützung im Team selbstverständlich sind und Lernen als Chance wahrgenommen wird.

Werde Teil unseres internationalen Teams! Werde Teil von #OneAareon! Wir freuen uns auf DICH!

The opportunity

Join Aareon UK as a Professional Services Executive and deliver onboarding and project based services for customers using the Fixflo and Arthur platforms. 

You will support customer implementations, manage configuration tasks and help ensure a smooth handover to Customer Success after go-live. This role combines customer communication, technical learning and structured delivery across each implementation. 

What you'll be doing

• Manage standard onboarding projects for new customers with guidance. 

• Support configuration, training and testing activities across implementations. 

• Deliver high-quality service in line with agreed project scope and timelines. 

• Maintain detailed project records and status updates. 

• Coordinate with Senior Professional Services colleagues and the Head of Professional Services to support successful outcomes. 

• Provide training and handover to Customer Success Managers and Support where needed. 

What we're looking for

• Experience in onboarding, training or support within a SaaS environment. 

• Strong organisational and customer-facing communication skills. 

• Confidence learning technical systems and managing tasks independently. 

• A detail focused approach with a strong commitment to quality and follow through. 

Great to have, but not essential

• Knowledge of housing or property technology. 

• Exposure to Salesforce or project delivery systems. 

• Experience working in a consulting or services team environment. 

You don't need to tick every box. If you have relevant transferable experience and are excited by the opportunity, we'd still love to hear from you. 

What you'll get in return

Alongside a salary of up to £32,000 and hybrid working, Aareon UK offers a great range of benefits, including: 

• 5% matched pension 

• Private medical insurance after probation 

• Life assurance at 4x salary 

• £26 monthly broadband allowance 

• 2 paid volunteering days each year 

• Enhanced parental leave 

• Option to buy or sell annual leave 

• Cycle to Work and car salary sacrifice schemes 

Everyone is welcome

We're committed to creating an inclusive workplace where everyone has the opportunity to thrive. 

Aareon values diversity and welcomes applications from people with different backgrounds, experiences and perspectives. If you require reasonable adjustments during the recruitment process, please let us know so we can support you. 

Ready to make an impact?

If you’re ready for your next career opportunity, we encourage you to apply and join us in making a difference.